Hello Happy Wanderers, by the time you read this you will have enjoyed a wonderful Thanksgiving day and be recuperating from a fun filled Christmas; hopefully with family and friends. All the officers of the Happy Wanderers wish you a healthy, happy and prosperous New Year.
As you have been reading in the ACA Across America Magazine the next up and coming fun filled National Rally will be held in Montgomery, Texas KOA. I attended the last National Rally there and as I recall it was a great time with great facilities. Since being there, I understand there have been numerous improvements all around the park and I’m sure everyone will enjoy the area.
We haven’t had a lot of Happy Wanderer events since the Spearfish, South Dakota rally so hopefully this issue of ACA Across America will reach you in time to take part in the Happy Wanderers pre-rally to the South East Regional held at Lazy Days. The Happy Wanderers pre-rally starts on January 9, 2019 to the start of the South East Chapter regional beginning on January 12, 2019 through January 14th.
I would like to share with you a little experience I had when having my Motorhome serviced at a Cummins Dealer and repair center located in New Hudson, Michigan. I took my 2001 American Dream on a Spartan chassis with 120,000 miles in for general service. I wanted the engine oil and filters changed, chassis lubricated, I wanted the oil and filters changed on the generator and I suspected and air leak somewhere in the system that I wanted checked.
When it came time for my appointment I went to the service desk and read the charges board and found the hourly labor rate to work on a motorhome $135.00 or $125.00 to work on a truck. The flat rate was $430.99 to service a motorhome including oil, a fuel and oil filter and chassis lub. The charge for the Generator was $197.99 for full service.
When the service department called to tell me that the service on the motorhome was complete he read a list to me of the things they had done and a laundry list of things that I should also have serviced such as replace a rusty turbo cooler line, basically all the front end parts like ball joints to drag link, sway bar bushings, tie rod ends, bell crank, ride height valves, air bags (which could be dried out) all the wheel seals (two of which I had replaced last year, transmission shaft seal, and found an air leak coming from a check valve/regulator under the coach. The adviser also informed me that they thought they detected a fuel leak and ran the engine at high idle for two hours and found there was no leak.
The thing that stuck out in my mind was the rusty line from the turbo that I didn’t want to fail so I told him to fix it.
When that work was finished I paid the bill and returned home. A couple days later I sat down and read the paper work I had received. It included a description of things the mechanic did and the items he found that he felt needed service including the source of an air leak which wasn’t corrected.
Moral of the story is that the service adviser called me and told me about the rusted turbo oil cooler line I told him to fix it, then he started in on the rest of the things they felt should get attention and by the time the adviser got half way down the list I quit listening.
Yes the outcome is my fault but I do think that the service adviser should have set the priority on the three things I wanted done and made the air leak as important as the turbo oil line after all, that’s what I took it in for which still isn’t done.
Moral of the story is LISTEN, read, ask questions and don’t get frustrated.
Happy Wanderers has a face book page at Happy Wanderers-ACA and the E-mail address: firstname.lastname@example.org for the use of the officers for sending correspondence to our members.
Once again I hope you all had a Merry Christmas and a Happy New Year…
Happy Trails and God Bless our Troops.